Contact information
Contact Us
Have a question about a product, your order, or your delivery? The Kidora™ team is here to help.
To help us process your request more quickly, please include your order number when your inquiry relates to an existing purchase.
Customer Service
Kidora™
Email: clubkidora@gmail.com
Mailing address:
1111 Atwater Ave
Westmount, QC H3G 2K7
Canada
Customer service hours:
Monday through Friday, excluding public holidays.
We do our best to respond to inquiries as quickly as possible.
Questions About an Order
For any questions regarding:
- your order status;
- your package tracking;
- an address change;
- a product you received;
- a return or refund;
contact us at clubkidora@gmail.com, including your order number.
Returns and Refunds
To request a return or get help with a refund, contact us at:
clubkidora@gmail.com
The applicable terms are detailed in our Return and Refund Policy.
Authorized returns must be sent in accordance with the instructions provided by our customer service team.
Delivery
If you're experiencing an issue with your tracking or delivery, contact us at:
clubkidora@gmail.com
Please include your order number along with any relevant information about your package so we can look into the situation.
Legal Information
Name: Kidora™
Address: 1111 Atwater Ave, Westmount, QC H3G 2K7, Canada
Email: clubkidora@gmail.com
Phone: +1 4164429080
For more information about the company and the operation of the site, please see our Legal Notice.
Need Help?
You can write to us directly at clubkidora@gmail.com.
Our team will do its best to assist you and respond to your request as quickly as possible.
Last updated: August 7, 2026